Refund Policy

Last updated: October 16, 2025

Important: Due to the digital nature of our products, we generally do not offer refunds once the download link has been accessed or the product has been delivered.

Digital Products Policy

All sales of digital products are final. Since our products are delivered instantly via digital download, we cannot retract access once provided.

Exceptions We Consider

We may consider refunds in these specific cases:

Technical issues preventing download (we'll help you resolve the issue first)
Duplicate purchase made by mistake
Product significantly different from description (contact within 24 hours)
Failed download that we cannot help you resolve

How to Request a Refund

If you believe you qualify for an exception, contact us at vh20labs@gmail.com within 7 days of purchase with the following information:

Your order details and receipt
Reason for refund request
Description of the issue you're experiencing
Any relevant screenshots or error messages

Refund Process

If your refund is approved, it will be processed within 7-10 business days through the original payment method.

Contact Us

For refund requests or questions about this policy:

Email: vh20labs@gmail.com

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